Catch flights & feelings

One thing that stands out to us is how friendly and responsive the Faye team is. It’s rare to find a partner that combines both great products and excellent support, and that’s exactly what we’ve experienced with Faye.

Lauren V, Aug 2025

Faye has revolutionized how I serve my clients. Their approach to travel insurance has completely transformed my business, and my clients consistently praise how smooth and modern the experience feels.

Lois S, Aug 2025

I needed telehealth, and it was very easy to access through Faye.

Michael S, Jul 2025

Felt very safe going to South Korea with Faye. It even covered my health and if I lost my passport. They made it super easy and affordable, and the app is great!

Paige, Jul 2025

Faye’s emails and assurance that they would back you if there was a travel issue made me feel very safe and secure about going on this trip. Excellent communication with clients.

Peggy F, Jul 2025

As a travel advisor, I truly enjoy working with Faye Insurance. What sets them apart is their understanding that every traveler—and every agent—is a real person with unique needs and concerns.

Stephanie K, Jul 2025

I like using Faye for my clients because when I need help or answers to questions, I get first-hand information from the support team.

September H, Jul 2025

After 26 years in the travel industry, we can confidently say that Faye is the best travel insurance company we have yet had the pleasure of working with.

Pierre F, Jul 2025

An insurance company that contacts its customers to tell them to file a claim - how much better could they get than that? Well, Faye did, with clean, fast, and well-organized communication.

Henry R, Jun 2025

I truly trust Faye for both myself and my clients. The quote and purchase process is simple, and the value for the coverage is outstanding. Honestly, I’d never go back to my old insurance.

David F, Jun 2025

Best travel insurance I have ever purchased. I give them a 5 star rating when it comes to attention to detail and resolving any loss incurred during a trip.

Aslam A, May 2025

Quick responses and speaking with actual humans without a long wait time. I also appreciated being set up with a video doctor visit when I needed it.

PK, May 2025

We needed a doctor, and you facilitated one in our hotel room within 2 hours. Fantastic. I love Faye.

Jeffrey, May 2025

Faye Travel Insurance always provides outstanding customer service and excellent comprehensive coverage.

Deborah K, Mar 2025

Faye is making a clear statement that they value their partnerships with advisors.

Nikki M, Mar 2025

Excellent coverage at a very fair price. More important, however, is the top-notch customer service.

Jeffery T, Feb 2025

Faye covered the cost of our damaged suitcase! The customer service was amazing! We will never use another travel insurance company. Faye is outstanding!

David L, Jan 2025

Thank you for listening to us and being one of the best travel insurance products.

Laura B, Jan 2025

Because of the great service and how Faye listened to us customers, I will never use another company!

Jane W, Dec 2024

We felt comfortable over our one month trip that if something happened, we would be covered. Also liked the ability to download our passport info in their secure Safekeeping feature in the app.

Charlie, Nov 2024

During a trip to Greece, I dislocated my knee and was fearful that my trip would need to end. Upon contacting Faye, I was given incredible support from the get-go.

Robert D, Oct 2024

Faye was an extremely reliable travel insurance. Once I downloaded the app, everything was super easy. The flight information was more current than the airline! Impressive.

Amedeo P, Aug 2024

Baggage was delayed significantly on a 2-week vacation leaving us stranded without our things. Faye reimbursed us for the inconvenience within 30 minutes of reaching out about our issue. Wonderful customer service.

Danielle B, Jun 2024

Faye saved my life and was amazing on claim service and payments.

Danielle K, Apr 2024

Faye was super easy to work with to file a claim for the trip delay.

Brian D, Apr 2024

The customer service is incredible.

Caroline M, Apr 2024

This is almost too good to be true. Thumbs up, especially for the person in charge of claims.

Cathy M, Nov 2023

My trip isn’t for another 11 months, but the customer service alone has made me a Faye user for life!

Danielle H, Oct 2023

Never a worry when covered by Faye.

Patricia H, Oct 2023

Faye made our trip much more comfortable knowing that we were taken care of.

Karen H, Oct 2023

It was very easy to get the insurance I needed. It made me feel comfortable.

Salvatore N, Oct 2023

Faye was exactly as advertised - super sleek, friendly interface with trustworthy terms.

Catherine A, Sep 2023

I'll never travel without Faye again!

VC, Sep 2023

When I submitted a claim I received a response in minutes!

Johnny F, Sep 2023

I had an allergic reaction in Thailand, and Faye saved the day & reimbursed me for my hospital bill.

Elana, Sep 2023

Easy to apply for, easy to get, and the explanation of what was covered was clear and mercifully brief!

Allan H, Sep 2023

I’m frankly blown away and will never use another travel insurer!

Renata R, Aug 2023

Felt like I was dealing with a true assistance company that never forgot it was dealing with humans and not widgets.

Ayen, Aug 2023

Easy to use. Service reps answered questions ASAP.

Gar, Jun 2023

We felt secure knowing we went with Faye.

Greg, Jun 2023

I filed a claim on the app; it was the easiest insurance experience I’ve ever had.

Alexandra, Jun 2023

It took me longer to write this review than to submit the claim.

Dustin R, Jun 2023

We had peace of mind and with our info on the app, everything was so convenient.

BJD, Apr 2023

I would never travel without Faye. I had a claim and it was handled quickly and professionally.

Ken P, Apr 2023

The Faye app was easy to use and even gave me gate info on my layover stops.

Sally F, Mar 2023

Our claim was paid out in extremely good time. I’m so glad we were covered by Faye.

Liran S , Mar 2023

I would not use a different travel insurance again.

Cathy S, Mar 2023

Their customer service was superb and their timely responses were excellent.

Tanya S, Feb 2023

I gotta tell you we love Faye so far.

Barbara G, Jan 2023

Faye’s team was the absolute best in following through with my claim from the onset until the very end!

Nina, Jan 2023

Best price for terrific coverage.

Bobbie D, Dec 2022

I’m giving Faye a big thumbs up!

Leonique C, Dec 2022

It was like having you along with us on our entire trip. Gives one a great deal of confidence.

Gordon H, Nov 2022

The app-based account was easy to use and gave me a sense of confidence.

Peter R, Jul 2022

Faye has really raised the bar when it comes to travel insurance.

Tony, Jun 2022

I bought a policy and felt like a weight was taken off my shoulders.

Marianne, Jun 2022

My experience with Faye was second to none. I will purchase their coverage for any and all future trips.

Bryce E, Feb 2022