Additional disclosures

Faye is the brand name for customizable travel protection plans offered by Zenner Insurance Services, LLC, (which may also be administered by Zenner Claims Administrator, LLC). Zenner Insurance Services, LLC is licensed as an insurance producer in all states where it offers products. Zenner Claims Administrator, LLC is a licensed adjuster or third-party administrator in all states where it administers travel protection plans (and is required to do so). 

Zenner Insurance Services, LLC receives compensation from the underwriter based on a percentage of the plan cost and may receive a share of the underwriter's profits.  

Travel protection plans include travel insurance coverages underwritten by United States Fire Insurance Company under form series T7000 et. al., T210 et. al., and TP-401 et. al. The Crum & Forster group of companies is rated "A" (Excellent) by A.M. Best 2021.  C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. The plans also contain non-insurance Travel Assistance Services provided by Zenner, Inc., and Global Excel Management Inc.  

The information on this website is provided for informational purposes only. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. Carefully review the terms and conditions of your plan. The coverages described herein may vary by state, and may not be available to all applicants. The information on this website should not be construed as legal or insurance advice, and is not a guarantee of coverage. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number: 800-927-4357.

The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Zenner Insurance Services, LLC

​Email:​​ [email protected]
​Telephone: (302) 781-9833
Address:​ 200 Continental Dr., Suite 401, Newark, Delaware, USA, 19713

All claims are subject to the terms, conditions, and exclusions of the particular plan you purchase.

ALABAMA - 3001615338
ALASKA - 3001644991
ARIZONA - 3001566772
ARKANSAS - 3001566755
CALIFORNIA - 6006067
COLORADO - 716710
CONNECTICUT - 2736211
DISTRICT OF COLUMBIA - 3001430611
DELAWARE - 3001544373
FLORIDA - L115599
GEORGIA - 221578
HAWAII - 549279
IDAHO - 885002
ILLINOIS - 3001657316
INDIANA - 3732850
IOWA - 3001615235
KANSAS - 872552725
KENTUCKY - 1172536
LOUISIANA - 960589
MAINE - AGN398710
MARYLAND - 3001657325
MASSACHUSETTS - 3001919912
MICHIGAN - 20079785
MINNESOTA - 20079785
MISSISSIPPI - 15041927
MISSOURI - 3001661054
MONTANA - 3001566826
NEBRASKA - 3001566649
NEVADA - 3753156
NEW HAMPSHIRE - 3001566691
NEW JERSEY - 3001657406
NEW MEXICO - 3001594256
NEW YORK - 1697383
NORTH CAROLINA - 3001566738
NORTH DAKOTA - 3001566585
OHIO - 1398471
OKLAHOMA - 3001566597
OREGON - 3001592389
PENNSYLVANIA - 1039045
RHODE ISLAND - 3001566615
SOUTH CAROLINA - 3001430434
SOUTH DAKOTA - 10028787
TENNESSEE - 3001566699
TEXAS - 2767925
UTAH - 885023
VERMONT - 3001566732
VIRGINIA - 152420
WASHINGTON - 1129416
WEST VIRGINIA - 3001615720
WISCONSIN - 3001566632
WYOMING - 485086

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Faye is the brand name for customizable travel protection plans offered by Zenner, Inc. and its subsidiaries including Zenner Insurance Services LLC, California license #6006067. Plans consist of travel insurance underwritten by United States Fire Insurance Company and non-insurance assistance services provided by Zenner, Inc., and Global Excel Management Inc. The information on this website is provided for informational purposes only and does not include all terms, conditions, and exclusions of the travel insurance coverage. Some or all coverages may not be available in your state. Click here to review the full disclaimer.