Additional disclosures

Faye is the brand name for customizable travel protection plans offered by Zenner Insurance Services, LLC, (which may also be administered by Zenner Claims Administrator, LLC). Zenner Insurance Services, LLC is licensed as an insurance producer in all states where it offers products. Zenner Claims Administrator, LLC is a licensed adjuster or third-party administrator in all states where it administers travel protection plans (and is required to do so). 

Zenner Insurance Services, LLC receives compensation from the underwriter based on a percentage of the plan cost and may receive a share of the underwriter's profits.  

This website contains highlights of the plans developed by Zenner Insurance Services, LLC, which include travel insurance coverages underwritten by the United States Fire Insurance Company Principal Office located in Morristown, New Jersey under form series T7000 et. al., T210 et. al., and TP-401 et. al. and non-insurance Travel Assistance Services provided by Zenner, Inc., and Falck Global Assistance LLC. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. 

The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Zenner Insurance Services, LLC

​Email:​​ [email protected]
​Telephone: (302) 781-9833
Address:​ 200 Continental Dr., Suite 401, Newark, Delaware, USA, 19713

All claims are subject to the terms, conditions, and exclusions of the particular plan you purchase.

ALABAMA - 3001615338
ALASKA - 3001644991
ARIZONA - 3001566772
ARKANSAS - 3001566755
CALIFORNIA - 6006067
COLORADO - 716710
DELAWARE - 3001544373
FLORIDA - L115599
GEORGIA - 221578
HAWAII - 549279
IDAHO - 885002
ILLINOIS - 3001657316
INDIANA - 3732850
IOWA - 3001615235
KANSAS - 872552725
KENTUCKY - 1172536
LOUISIANA - 960589
MAINE - AGN398710
MARYLAND - 3001657325
MASSACHUSETTS - 3001919912
MICHIGAN - 20079785
MINNESOTA - 20079785
MISSISSIPPI - 15041927
MISSOURI - 3001661054
MONTANA - 3001566826
NEBRASKA - 3001566649
NEVADA - 3753156
NEW HAMPSHIRE - 3001566691
NEW JERSEY - 3001657406
NEW MEXICO - 3001594256
NEW YORK - 1697383
NORTH CAROLINA - 3001566738
NORTH DAKOTA - 3001566585
OHIO - 1398471
OKLAHOMA - 3001566597
OREGON - 3001592389
RHODE ISLAND - 3001566615
SOUTH CAROLINA - 3001430434
SOUTH DAKOTA - 10028787
TENNESSEE - 3001566699
TEXAS - 2767925
UTAH - 885023
VERMONT - 3001566732
VIRGINIA - 152420
WASHINGTON - 1129416
WEST VIRGINIA - 3001615720
WISCONSIN - 3001566632
WYOMING - 485086


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© 2023 Zenner, Inc. All rights reserved
Faye is the brand name for customizable travel protection plans offered by Zenner, Inc. and its subsidiaries. Plans consist of travel insurance underwritten by United States Fire Insurance Company and non-insurance assistance services provided by Zenner, Inc., and Falck Global Assistance LLC. The information on this website is provided for informational purposes only and does not include all terms, conditions, and exclusions of the travel insurance coverage. Some or all coverages may not be available in your state. Click here to review the full disclaimer.