What's covered

Travel coverage & care built to protect you

Our coverage & care unpacked

Our robust travel insurance protection helps cover your trip, your health and your stuff. You can also customize your coverage with optional add-ons for additional protection.

Coverage details below reflect an example of a U.S. resident traveling internationally who purchases a plan at least three days before departure. Benefits and availability vary by state.

Your health

Emergency medical expenses

Up to $250K (primary)

When a sudden illness or injury occurs during your trip, including COVID-19, we can help cover eligible medical expenses like hospitalization, prescription medication and doctor visits.

Emergency medical evacuation

Up to $500K

Covers emergency transportation expenses to the nearest appropriate medical facility when an acute, severe or life-threatening illness or injury occurs, and adequate treatment is not available nearby.

Speak to a doctor virtually

Included

Access to a global network of 20K+ telemedicine doctors while traveling internationally through our partnership with Air Doctor.

COVID-19

Treated like any other covered illness under your plan (see emergency medical expenses)

If you become ill with COVID-19, we can help cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs if you’re unable to continue your trip.

Your trip

Trip cancellation

Up to 100% of non-refundable trip costs

If you need to cancel your trip for a covered reason, including illness or a travel provider’s financial default, we can help cover non-refundable expenses like flights, hotels, tickets and activities.

Trip delay

Up to $3.5K/trip, capped at $250/day for delays of more than 6 hours

When you’re stranded in transit for covered reasons outside your control, such as flight delay or theft of your passport, we can help cover expenses like meals, lodging and local transportation.

Trip interruption

Up to 150% of your non-refundable trip costs, including additional transportation expenses

If a covered reason requires you to unexpectedly cut your trip short or extend your stay, we can help cover your unused trip costs and additional transportation expenses.

Pre-existing medical conditions

Coverage for trip cancellation or trip interruption

Trip cancellation or trip interruption related to pre-existing conditions can be covered if you purchase your plan within 14 days of your initial trip deposit (e.g., flights, hotel, etc.) and are medically able to travel at the time of purchase.

Trip inconvenience & snafus

$200/trip inconvenience, capped at $600/trip

Provides a fixed benefit when you’re inconvenienced during your trip, such as an eligible flight delay, cancellation, diversion or rental home lockout.

Missed connection

Up to $500 reimbursement if you experience a covered delay of more than 3 hours

If a covered delay causes you to miss a scheduled departure, we can help cover transport expenses, including delays due to flight disruptions, inclement weather or cruise delays.

Non-medical emergency evacuation

Up to $100K

Covers evacuation expenses if a covered event, such as a natural disaster or political or security emergency outside of your home country, requires transportation from a place of danger to a place of safety.

Your stuff & 24/7 support

Lost or damaged belongings

Up to $2K/trip (capped at $200/item)

Reimbursement for lost, stolen or damaged luggage, including clothing, personal items and professional equipment.

24/7 assistance that goes beyond insurance

Included

Our team of customer experience specialists is available to you 24/7 with travel advice, helpful tips and support when you need it most - including how to locate a doctor or a pharmacy.

Real-time flight alerts

Included

Our smart app technology tracks your itinerary and provides real-time updates, including flight delays, gate changes and which baggage carousel to head to when you land.

Complimentary airport lounge access

Included

Enjoy complimentary lounge access through the Faye app if your flight is delayed by 3 hours or more.

Add-ons for your trip

Build the level of protection that fits your trip. Add optional coverage so you’re not over- or under-insured.

Rental car care

Up to $50K

Coverage in the event of accidental damage to your rental car, such as collision, vandalism, natural disaster or theft related to your rental car. Learn more.

Cancel For Any Reason

Up to 75% of non-refundable trip costs

Allows you to cancel your trip for reasons outside of your plan’s trip cancellation coverage, including fear of contracting COVID-19, as long as you purchase this add-on within 14 days of your initial trip deposit and cancel at least 48 hours before your scheduled departure. Learn more.

Pet care

Up to $2.5K in veterinary expenses & $250 for kenneling

Coverage of veterinary expenses if you take your furry friend along (including pet sickness or injury) or kenneling costs if you arrive back home later than expected. Learn more.

Vacation rental damage protection

Up to $3K

Coverage if you unintentionally damage a vacation rental property or its contents during your trip. Learn more.

Cancel For Work Reasons

Up to 100% of non-refundable trip costs

Provides reimbursement for non-refundable trip expenses if you cancel your trip due to a covered reason, such as being unexpectedly required to work or receiving an involuntary job transfer, as long as you purchase this add-on within 14 days of your initial trip deposit.

Adventure & extreme sports

Up to $250K for unexpected illness or injury expenses

Coverage for medical and transportation expenses if you’re injured while participating in a covered adventure or extreme sport, such as skydiving, bungee jumping or cliff diving. Learn more.

We don't stop at strong insurance

Our app packs in the perks →

For additional details, check out a summary of our Domestic Faye First plan here and International Faye Forward plan here, underwritten by United States Fire Insurance Company, and a summary of our Domestic Faye travel protection plan here and International Faye travel protection plan here, underwritten by Great American Insurance Company. If you purchased your plan before June 2026 please reference the policy in your email or the Faye app.