What’s covered

COVID-19

If you become ill with COVID-19, our plan can cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs.

Treated like any other illness defined in our plan (see Emergency Medical Expenses)

Trip cancelation

If you need to cancel your trip for covered reasons, including if you get sick, contract COVID-19, or a travel provider goes bankrupt. We can cover flights, hotel bookings, tickets & activities, and quarantine accommodation.

Up to 100% of non-refundable trip costs

Emergency medical expenses

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs, hospitalization and physician costs.

Up to $250K for international trips (primary)

Pre-existing medical conditions

Pre-existing conditions can be covered, as long as you purchase your plan within 14 days of your initial trip deposit, and are medically able to travel when you purchase your plan.

Trip delay

When you’re stranded in transit due to reasons outside of your control such as flight delay or theft of passport.

Up to $300/day, and a max of $4.5K per trip, for delays of more than 6 hours

Trip interruption

When you must unexpectedly cut your trip short or extend it for covered reasons, including if you contract COVID-19.

Up to 150% of your non-refundable trip costs, including additional transportation expenses

Missed connections

Coverage of up to $200 if you miss a trip departure because you were delayed for 3 consecutive hours due to covered reasons including flight delay/cancellation, plane mechanical breakdown, inclement weather, strike and more.

Up $200, plus an $100 if you experience a delay of 6+ consecutive hours.

Lost or damaged belongings

Reimbursement for lost, stolen, or damaged luggage, including clothing, personal items and professional equipment like a phone or laptop.

Up to $2K total per trip

Emergency medical evacuation

Coverage of transportation in the case of illness or injury that is acute, severe or life threatening when adequate medical treatment is not available in the immediate area.

Up to $500K

Trip inconveniences & snafus

When you’re inconvenienced during your trip due to an eligible flight delay, flight cancellation, delay at security or late hotel arrival.

$200 per trip inconvenience, capped at $600 per trip

24/7 Assistance

Our team of customer experience specialists are available to you 24/7 with travel advice, tips, and help when you need it most - including how to locate a doctor or a pharmacy.

Included in your Faye travel plan

Real time flight alerts

Our smart app technology tracks your itinerary and provides updates in real-time including flight delays, gate changes and what baggage carousel to head to when you land.

Included in your Faye plan

Non-medical emergency evacuation

When, due to a covered event, you’re transported from a place of danger to a place of safety. A covered event includes a national disaster, political or security evacuation.

Up to $100K