Protection that helps cover non-refundable rates
Partner with Faye
A+ rated carriers, licensed in all 50 states, and a documented claims process. Nothing here requires your team to take Faye’s word for it.
Get in touchPartnerships
Made for
Hotel groups & chains
Price non-refundable rates aggressively without losing the guest who wants flexibility. Faye’s coverage attaches at that exact decision point in your booking flow, so the revenue certainty holds across every property you run.
Independent & boutique properties
A refundable rate costs guests 10-25% more. Faye lets you hold the firm rate and still offer them award-winning protection, with no heavy integration lift required.
Resort & all-inclusive brands
Deposit-heavy, high-value stays carry the most to lose when a guest cancels late, and the most to gain from a firm policy that doesn’t scare potential guests away. Faye helps cover that exposure directly, so the deposit policy stops costing you the booking.
The perks
Proof, not promises
Fits your booking flow
A lightweight embed or a full, custom API - you decide how deep to go, with no extra lift on your engineering roadmap.Instant, digital payouts
Approved reimbursements are sent directly to your guests’ Faye Wallet, ready to spend immediately, with no mailed check or future-stay credit standing between them and their money.Round-the-clock support
Stay disruptions don’t keep business hours. Whether it’s a covered cancellation or a mid-stay emergency, a real human is reachable in under 2 minutes, day or night.A brand guests already trust
An NPS of 79 and 4.8/5 on Trustpilot, sourced from actual reviewers, not a self-reported score, means your guests are checking out with an insurance provider that’s already proven itself.
Humble brag courtesy of our partners
Strong travel protection and after-hours support that acts as an extension of our team – even on holidays and weekends.
Frank H., Property Manager Partner
Faye provided excellent hotel and day trip suggestions while helping me stay within budget.
I was sent an itinerary and reminders every step of my travels! I love using the app. It helps so much with flights, hotel accommodations, etc.
I appreciated the communication and the up-to-date messaging that Faye gave me during my entire trip and updated any flights or hotel changes instantly.
