Testimonials
Catch flights & feelings
See the love everyone is sharing about Faye and add your own to be featured!
Faye kept tabs on my flights, gates, and delays and helped make my 20-hour travel day go so much more smoothly.
Nellie W., Jan 2026
It was easy to purchase the insurance and use the app.
CS, Jan 2026What we like best is the ease of purchase & making changes on the app. Faye's representatives are always helpful & rapidly make the changes we request.
KN, Jan 2026Faye watched over us the whole time on our trip and had a quick response time.
David M., Jan 2026
Faye was our trip's saving grace. They managed everything perfectly.
Alejandro P., Jan 2026Appreciate being able to add travel info into the Faye app to have everything securely stored in one location.
Sue, Jan 2026The text reminders when it was time to check in for a flight or if there were any changes were very helpful.
JB, Dec 2025
Excellent communication overall and especially in regard to options when I was ill.
Warren G., Dec 2025I had a smooth experience with Faye. Signing up was easy, the app was simple to use, and their support team responded quickly when I had a question.
Fedrik, Dec 2025Very easy claims process. I filed a claim for flight delay and got paid out within a few days, all within the app.
Christian A., Dec 2025
Super Reliable. The app kept me updated on flights, and they handled my claim quickly.
Charlotte G., Nov 2025Faye was very supportive and caring about our emergency. They even took the time to walk us through the claims process.
AT, Nov 2025The Faye team was so understanding and encouraging! It literally was like I was texting a friend!
Dawn D., Sep 2025
One thing that stands out to us is how friendly and responsive the Faye team is. It’s rare to find a partner that combines both great products and excellent support, and that’s exactly what we’ve experienced with Faye.
Lauren V., Aug 2025Faye has revolutionized how I serve my clients. Their approach to travel insurance has completely transformed my business, and my clients consistently praise how smooth and modern the experience feels.
Lois S., Aug 2025Faye has come through for me numerous times when traveling around the globe.
RR, Aug 2025
I needed telehealth, and it was very easy to access through Faye.
Michael S., Jul 2025I had gotten sick on my trip, and Faye made it so EASY to get care and the medicine I needed. The app was great, and the customer service was good.
Marc V., Jul 2025Felt very safe going to South Korea with Faye. It even covered my health and if I lost my passport. They made it super easy and affordable, and the app is great!
Paige, Jul 2025
Faye’s emails and assurance that they would back you if there was a travel issue made me feel very safe and secure about going on this trip. Excellent communication with clients.
Peggy F., Jul 2025As a travel advisor, I truly enjoy working with Faye Insurance. What sets them apart is their understanding that every traveler—and every agent—is a real person with unique needs and concerns.
Stephanie K., Jul 2025
We had to cancel our trip due to an emergency. Faye was very efficient and helped us.
Celia H., Jul 2025
I like using Faye for my clients because when I need help or answers to questions, I get first-hand information from the support team.
September H., Jul 2025After 26 years in the travel industry, we can confidently say that Faye is the best travel insurance company we have yet had the pleasure of working with.
Pierre F., Jul 2025Faye is a great choice for travel insurance!
Laura B., Jun 2025
An insurance company that contacts its customers to tell them to file a claim - how much better could they get than that? Well, Faye did, with clean, fast, and well-organized communication.
Henry R., Jun 2025I truly trust Faye for both myself and my clients. The quote and purchase process is simple, and the value for the coverage is outstanding. Honestly, I’d never go back to my old insurance.
David F., Jun 2025Best travel insurance I have ever purchased. I give them a 5 star rating when it comes to attention to detail and resolving any loss incurred during a trip.
Aslam A., May 2025
Quick responses and speaking with actual humans without a long wait time. I also appreciated being set up with a video doctor visit when I needed it.
PK, May 2025We needed a doctor, and you facilitated one in our hotel room within 2 hours. Fantastic. I love Faye.
Jeffrey, May 2025Faye Travel Insurance always provides outstanding customer service and excellent comprehensive coverage.
Deborah K., Mar 2025
Faye is making a clear statement that they value their partnerships with advisors.
Nikki M., Mar 2025Excellent coverage at a very fair price. More important, however, is the top-notch customer service.
Jeffery T., Feb 2025Faye covered the cost of our damaged suitcase! The customer service was amazing! We will never use another travel insurance company. Faye is outstanding!
David L., Jan 2025
Thank you for listening to us and being one of the best travel insurance products.
Laura B., Jan 2025Because of the great service and how Faye listened to us customers, I will never use another company!
Jane W., Dec 2024We felt comfortable over our one month trip that if something happened, we would be covered. Also liked the ability to download our passport info in their secure Safekeeping feature in the app.
Charlie, Nov 2024
Faye was an extremely reliable travel insurance. Once I downloaded the app, everything was super easy. The flight information was more current than the airline! Impressive.
Amedeo P., Aug 2024Faye saved my life and was amazing on claim service and payments.
Danielle K., Apr 2024Faye was super easy to work with to file a claim for the trip delay.
Brian D., Apr 2024
The customer service is incredible.
Caroline M., Apr 2024This is almost too good to be true. Thumbs up, especially for the person in charge of claims.
Cathy M., Nov 2023My trip isn’t for another 11 months, but the customer service alone has made me a Faye user for life!
Danielle H., Oct 2023
Faye made our trip much more comfortable knowing that we were taken care of.
Karen H., Oct 2023It was very easy to get the insurance I needed. It made me feel comfortable.
Salvatore N., Oct 2023I'll never travel without Faye again!
VC, Sep 2023
When I submitted a claim I received a response in minutes!
Johnny F., Sep 2023I’m frankly blown away and will never use another travel insurer!
Renata R., Aug 2023Felt like I was dealing with a true assistance company that never forgot it was dealing with humans and not widgets.
Ayen, Aug 2023
We felt secure knowing we went with Faye.
Greg, Jun 2023I filed a claim on the app; it was the easiest insurance experience I’ve ever had.
Alexandra, Jun 2023It took me longer to write this review than to submit the claim.
Dustin R., Jun 2023
The Faye app was easy to use and even gave me gate info on my layover stops.
Sally F., Mar 2023
Our claim was paid out in extremely good time. I’m so glad we were covered by Faye.
Liran S., Mar 2023I gotta tell you we love Faye so far.
Barbara G., Jan 2023
Faye’s team was the absolute best in following through with my claim from the onset until the very end!
Nina, Jan 2023Faye kept tabs on my flights, gates, and delays and helped make my 20-hour travel day go so much more smoothly.
Nellie W., Jan 2026What we like best is the ease of purchase & making changes on the app. Faye's representatives are always helpful & rapidly make the changes we request.
KN, Jan 2026Faye watched over us the whole time on our trip and had a quick response time.
David M., Jan 2026The text reminders when it was time to check in for a flight or if there were any changes were very helpful.
JB, Dec 2025I had a smooth experience with Faye. Signing up was easy, the app was simple to use, and their support team responded quickly when I had a question.
Fedrik, Dec 2025Very easy claims process. I filed a claim for flight delay and got paid out within a few days, all within the app.
Christian A., Dec 2025The Faye team was so understanding and encouraging! It literally was like I was texting a friend!
Dawn D., Sep 2025Faye has revolutionized how I serve my clients. Their approach to travel insurance has completely transformed my business, and my clients consistently praise how smooth and modern the experience feels.
Lois S., Aug 2025Faye has come through for me numerous times when traveling around the globe.
RR, Aug 2025Felt very safe going to South Korea with Faye. It even covered my health and if I lost my passport. They made it super easy and affordable, and the app is great!
Paige, Jul 2025As a travel advisor, I truly enjoy working with Faye Insurance. What sets them apart is their understanding that every traveler—and every agent—is a real person with unique needs and concerns.
Stephanie K., Jul 2025We had to cancel our trip due to an emergency. Faye was very efficient and helped us.
Celia H., Jul 2025Faye is a great choice for travel insurance!
Laura B., Jun 2025I truly trust Faye for both myself and my clients. The quote and purchase process is simple, and the value for the coverage is outstanding. Honestly, I’d never go back to my old insurance.
David F., Jun 2025Best travel insurance I have ever purchased. I give them a 5 star rating when it comes to attention to detail and resolving any loss incurred during a trip.
Aslam A., May 2025Faye Travel Insurance always provides outstanding customer service and excellent comprehensive coverage.
Deborah K., Mar 2025Excellent coverage at a very fair price. More important, however, is the top-notch customer service.
Jeffery T., Feb 2025Faye covered the cost of our damaged suitcase! The customer service was amazing! We will never use another travel insurance company. Faye is outstanding!
David L., Jan 2025We felt comfortable over our one month trip that if something happened, we would be covered. Also liked the ability to download our passport info in their secure Safekeeping feature in the app.
Charlie, Nov 2024Faye saved my life and was amazing on claim service and payments.
Danielle K., Apr 2024Faye was super easy to work with to file a claim for the trip delay.
Brian D., Apr 2024My trip isn’t for another 11 months, but the customer service alone has made me a Faye user for life!
Danielle H., Oct 2023It was very easy to get the insurance I needed. It made me feel comfortable.
Salvatore N., Oct 2023I'll never travel without Faye again!
VC, Sep 2023Felt like I was dealing with a true assistance company that never forgot it was dealing with humans and not widgets.
Ayen, Aug 2023I filed a claim on the app; it was the easiest insurance experience I’ve ever had.
Alexandra, Jun 2023It took me longer to write this review than to submit the claim.
Dustin R., Jun 2023I gotta tell you we love Faye so far.
Barbara G., Jan 2023It was easy to purchase the insurance and use the app.
CS, Jan 2026Faye was our trip's saving grace. They managed everything perfectly.
Alejandro P., Jan 2026Appreciate being able to add travel info into the Faye app to have everything securely stored in one location.
Sue, Jan 2026Excellent communication overall and especially in regard to options when I was ill.
Warren G., Dec 2025Super Reliable. The app kept me updated on flights, and they handled my claim quickly.
Charlotte G., Nov 2025Faye was very supportive and caring about our emergency. They even took the time to walk us through the claims process.
AT, Nov 2025One thing that stands out to us is how friendly and responsive the Faye team is. It’s rare to find a partner that combines both great products and excellent support, and that’s exactly what we’ve experienced with Faye.
Lauren V., Aug 2025I needed telehealth, and it was very easy to access through Faye.
Michael S., Jul 2025I had gotten sick on my trip, and Faye made it so EASY to get care and the medicine I needed. The app was great, and the customer service was good.
Marc V., Jul 2025Faye’s emails and assurance that they would back you if there was a travel issue made me feel very safe and secure about going on this trip. Excellent communication with clients.
Peggy F., Jul 2025I like using Faye for my clients because when I need help or answers to questions, I get first-hand information from the support team.
September H., Jul 2025After 26 years in the travel industry, we can confidently say that Faye is the best travel insurance company we have yet had the pleasure of working with.
Pierre F., Jul 2025An insurance company that contacts its customers to tell them to file a claim - how much better could they get than that? Well, Faye did, with clean, fast, and well-organized communication.
Henry R., Jun 2025Quick responses and speaking with actual humans without a long wait time. I also appreciated being set up with a video doctor visit when I needed it.
PK, May 2025We needed a doctor, and you facilitated one in our hotel room within 2 hours. Fantastic. I love Faye.
Jeffrey, May 2025Faye is making a clear statement that they value their partnerships with advisors.
Nikki M., Mar 2025Thank you for listening to us and being one of the best travel insurance products.
Laura B., Jan 2025Because of the great service and how Faye listened to us customers, I will never use another company!
Jane W., Dec 2024Faye was an extremely reliable travel insurance. Once I downloaded the app, everything was super easy. The flight information was more current than the airline! Impressive.
Amedeo P., Aug 2024The customer service is incredible.
Caroline M., Apr 2024This is almost too good to be true. Thumbs up, especially for the person in charge of claims.
Cathy M., Nov 2023Faye made our trip much more comfortable knowing that we were taken care of.
Karen H., Oct 2023When I submitted a claim I received a response in minutes!
Johnny F., Sep 2023I’m frankly blown away and will never use another travel insurer!
Renata R., Aug 2023We felt secure knowing we went with Faye.
Greg, Jun 2023The Faye app was easy to use and even gave me gate info on my layover stops.
Sally F., Mar 2023Our claim was paid out in extremely good time. I’m so glad we were covered by Faye.
Liran S., Mar 2023Faye’s team was the absolute best in following through with my claim from the onset until the very end!
Nina, Jan 2023Faye kept tabs on my flights, gates, and delays and helped make my 20-hour travel day go so much more smoothly.
Nellie W., Jan 2026Faye watched over us the whole time on our trip and had a quick response time.
David M., Jan 2026Appreciate being able to add travel info into the Faye app to have everything securely stored in one location.
Sue, Jan 2026Very easy claims process. I filed a claim for flight delay and got paid out within a few days, all within the app.
Christian A., Dec 2025The Faye team was so understanding and encouraging! It literally was like I was texting a friend!
Dawn D., Sep 2025Faye has revolutionized how I serve my clients. Their approach to travel insurance has completely transformed my business, and my clients consistently praise how smooth and modern the experience feels.
Lois S., Aug 2025Felt very safe going to South Korea with Faye. It even covered my health and if I lost my passport. They made it super easy and affordable, and the app is great!
Paige, Jul 2025We had to cancel our trip due to an emergency. Faye was very efficient and helped us.
Celia H., Jul 2025After 26 years in the travel industry, we can confidently say that Faye is the best travel insurance company we have yet had the pleasure of working with.
Pierre F., Jul 2025Best travel insurance I have ever purchased. I give them a 5 star rating when it comes to attention to detail and resolving any loss incurred during a trip.
Aslam A., May 2025Faye Travel Insurance always provides outstanding customer service and excellent comprehensive coverage.
Deborah K., Mar 2025Excellent coverage at a very fair price. More important, however, is the top-notch customer service.
Jeffery T., Feb 2025We felt comfortable over our one month trip that if something happened, we would be covered. Also liked the ability to download our passport info in their secure Safekeeping feature in the app.
Charlie, Nov 2024Faye was super easy to work with to file a claim for the trip delay.
Brian D., Apr 2024This is almost too good to be true. Thumbs up, especially for the person in charge of claims.
Cathy M., Nov 2023I'll never travel without Faye again!
VC, Sep 2023Felt like I was dealing with a true assistance company that never forgot it was dealing with humans and not widgets.
Ayen, Aug 2023I filed a claim on the app; it was the easiest insurance experience I’ve ever had.
Alexandra, Jun 2023I gotta tell you we love Faye so far.
Barbara G., Jan 2023It was easy to purchase the insurance and use the app.
CS, Jan 2026The text reminders when it was time to check in for a flight or if there were any changes were very helpful.
JB, Dec 2025Excellent communication overall and especially in regard to options when I was ill.
Warren G., Dec 2025Super Reliable. The app kept me updated on flights, and they handled my claim quickly.
Charlotte G., Nov 2025Faye has come through for me numerous times when traveling around the globe.
RR, Aug 2025I needed telehealth, and it was very easy to access through Faye.
Michael S., Jul 2025Faye’s emails and assurance that they would back you if there was a travel issue made me feel very safe and secure about going on this trip. Excellent communication with clients.
Peggy F., Jul 2025Faye is a great choice for travel insurance!
Laura B., Jun 2025An insurance company that contacts its customers to tell them to file a claim - how much better could they get than that? Well, Faye did, with clean, fast, and well-organized communication.
Henry R., Jun 2025Quick responses and speaking with actual humans without a long wait time. I also appreciated being set up with a video doctor visit when I needed it.
PK, May 2025Faye covered the cost of our damaged suitcase! The customer service was amazing! We will never use another travel insurance company. Faye is outstanding!
David L., Jan 2025Thank you for listening to us and being one of the best travel insurance products.
Laura B., Jan 2025Faye was an extremely reliable travel insurance. Once I downloaded the app, everything was super easy. The flight information was more current than the airline! Impressive.
Amedeo P., Aug 2024My trip isn’t for another 11 months, but the customer service alone has made me a Faye user for life!
Danielle H., Oct 2023Faye made our trip much more comfortable knowing that we were taken care of.
Karen H., Oct 2023When I submitted a claim I received a response in minutes!
Johnny F., Sep 2023It took me longer to write this review than to submit the claim.
Dustin R., Jun 2023The Faye app was easy to use and even gave me gate info on my layover stops.
Sally F., Mar 2023Faye’s team was the absolute best in following through with my claim from the onset until the very end!
Nina, Jan 2023What we like best is the ease of purchase & making changes on the app. Faye's representatives are always helpful & rapidly make the changes we request.
KN, Jan 2026Faye was our trip's saving grace. They managed everything perfectly.
Alejandro P., Jan 2026I had a smooth experience with Faye. Signing up was easy, the app was simple to use, and their support team responded quickly when I had a question.
Fedrik, Dec 2025Faye was very supportive and caring about our emergency. They even took the time to walk us through the claims process.
AT, Nov 2025One thing that stands out to us is how friendly and responsive the Faye team is. It’s rare to find a partner that combines both great products and excellent support, and that’s exactly what we’ve experienced with Faye.
Lauren V., Aug 2025I had gotten sick on my trip, and Faye made it so EASY to get care and the medicine I needed. The app was great, and the customer service was good.
Marc V., Jul 2025As a travel advisor, I truly enjoy working with Faye Insurance. What sets them apart is their understanding that every traveler—and every agent—is a real person with unique needs and concerns.
Stephanie K., Jul 2025I like using Faye for my clients because when I need help or answers to questions, I get first-hand information from the support team.
September H., Jul 2025I truly trust Faye for both myself and my clients. The quote and purchase process is simple, and the value for the coverage is outstanding. Honestly, I’d never go back to my old insurance.
David F., Jun 2025We needed a doctor, and you facilitated one in our hotel room within 2 hours. Fantastic. I love Faye.
Jeffrey, May 2025Faye is making a clear statement that they value their partnerships with advisors.
Nikki M., Mar 2025Because of the great service and how Faye listened to us customers, I will never use another company!
Jane W., Dec 2024Faye saved my life and was amazing on claim service and payments.
Danielle K., Apr 2024The customer service is incredible.
Caroline M., Apr 2024It was very easy to get the insurance I needed. It made me feel comfortable.
Salvatore N., Oct 2023I’m frankly blown away and will never use another travel insurer!
Renata R., Aug 2023We felt secure knowing we went with Faye.
Greg, Jun 2023Our claim was paid out in extremely good time. I’m so glad we were covered by Faye.
Liran S., Mar 2023