FAQs


How much does travel protection cost?
The cost of your travel plan, which includes both insurance benefits and 24/7 assistance, depends on the specifics of the trip you are taking including your destination, the length of your trip and other add-ons you opt to include in your coverage plan (such as pet care, rental car care and more). You can get an estimate of how much travel insurance will cost for your upcoming trip(s) here.
The Faye team values your dollar. Which is why we offer fair pricing and customizable coverage built with the understanding that you work hard to travel and prefer to spend smartly.
How do I buy travel protection with Faye?
Can I buy Faye travel insurance after I book my trip?
Yes, but in order to be eligible for all available coverage, your plan must be purchased within 14 days of your initial trip deposit.
Can I buy a plan shorter than 2 weeks?
Yes, you may purchase a plan for trips that are 1 day to 180 days.
Is there a trip length limit for Faye travel insurance?
Yes. You can buy a plan that covers you for trips of up to 180 days (roughly 6 months). If you are planning on staying at a destination longer, you might want to contact a company that provides health coverage for those temporarily living overseas.
What impacts the cost of a travel protection plan?
There are various factors that go into determining the cost of your Faye travel protection plan, including:
-State of residence
-Trip length
-Destination
-Number of travelers
-Ages of travelers
-Add-ons
How do you decide what to offer before I purchase a plan?
Faye’s Travel Protection Plan is based on a mixture of the base coverage and bundles available in the Faye Travel Protection Policy (click here to read it in full).
During the onboarding process, we take into account if you're traveling domestically or internationally in order to offer the right medical bundle, and based on when you're traveling, the right baggage and trip cancellation protection. For example, you can't buy trip cancellation on the day of your set departure date, so we're not going to try and sell it to you.
Can I increase my trip cost after purchasing a Faye plan?
Yes, you can change your trip cost within 14 days of purchasing your plan as long as you have not departed on your trip, incurred a loss, or filed a claim.
Can I cancel my Faye travel insurance after I purchase it? If so, will I be refunded?
Yes. You can cancel your travel insurance and receive a full refund up to 14 days after purchasing Faye coverage as long as your trip didn’t start yet, you have not incurred a loss and you haven’t filed a claim.
I saw Faye offers a Cancel For Any Reason add-on to coverage plans. What does that mean?
We sure do. It means that if you add on this protection, you can cancel your trip for any reason not already covered by this plan - even if you just don’t feel like going - and as long as you do so more than 48 hours prior to your trip’s scheduled departure date, we’ll cover 75% of your non-refundable trip costs.
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