What’s covered
Travel coverage & care built to protect your well-being
Our robust travel protection helps cover your trip, your health and your stuff. You can also customize your coverage with optional add-ons for additional protection.
Coverage details below reflect an example of a U.S. resident traveling internationally who purchases a plan at least three days before departure. Benefits and availability vary by state.
Our coverage & care unpacked
Your health Your health
If you become ill with COVID-19, we can help cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs if you’re unable to continue your trip.
When a sudden illness or injury occurs during your trip, including COVID-19, we can help cover eligible medical expenses like hospitalization, prescription medication, and doctor visits.
Covers emergency transportation expenses to the nearest appropriate medical facility when an acute, severe or life-threatening illness or injury occurs and adequate treatment is not available nearby.
Access to a global network of 20K+ telemedicine doctors while traveling internationally through our partnership with Air Doctor.
Your trip Your trip
If you become ill with COVID-19, we can help cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs if you’re unable to continue your trip.
When you’re stranded in transit for covered reasons outside your control, such as flight delay or theft of your passport, we can help cover expenses like meals, lodging, and local transportation.
If a covered reason requires you to unexpectedly cut your trip short or extend your stay, we can help cover your unused trip costs and additional transportation expenses.
Trip cancellation or trip interruption related to pre-existing conditions can be covered if you purchase your plan within 14 days of your initial trip deposit (e.g., flights, hotel, etc.) and are medically able to travel at the time of purchase.
Provides a fixed benefit when you’re inconvenienced during your trip, such as an eligible flight delay, cancellation, diversion, or rental home lockout.
If a covered delay causes you to miss a scheduled departure, we can help cover transport expenses, including delays due to flight disruptions, inclement weather, or cruise delays.
Covers evacuation expenses if a covered event, such as a natural disaster or political or security emergency outside of your home country, requires transportation from a place of danger to a place of safety.
Your stuff & support Your stuff & 24/7 support
Reimbursement for lost, stolen or damaged luggage, including clothing, personal items and professional equipment.
Our team of customer experience specialists are available to you 24/7 with travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy.
Our smart app technology tracks your itinerary and provides updates in real-time including flight delays, gate changes and what baggage carousel to head to when you land.
Enjoy complimentary lounge access through the Faye app if your flight is delayed by 3 hours or more.
Trip add-ons Add-ons for your trip
Build the level of protection that fits your trip. Add optional coverage so you’re not over- or under-insured.
Coverage in the event of accidental damage to your rental car like collision, vandalism, natural disaster or theft related to your rental car. Learn more.
Allows you to cancel your trip for reasons outside of your plan’s trip cancellation coverage, including fear of contracting COVID-19, as long as you purchase this add-on within 14 days of your initial trip deposit and cancel at least 48 hours before your scheduled departure. Learn more.
Coverage of veterinary expenses if you take your furry friend along (including pet sickness or injury) or kenneling costs if you arrive back home later than expected. Learn more.
Coverage if you unintentionally damage a vacation rental property or its contents during your trip. Learn more.
Provides reimbursement for non-refundable trip expenses if you cancel your trip due to a covered reason, such as being unexpectedly required to work or receiving an involuntary job transfer, as long as you purchase this add-on within 14 days of your initial trip deposit.
Coverage for medical and transportation expenses if you’re injured while participating in a covered adventure or extreme sport, such as skydiving, bungee jumping, or cliff diving. Learn more.
For additional details, check out a summary of our Domestic Faye First plan here and International Faye Forward plan here, underwritten by United States Fire Insurance Company, and a summary of our Domestic Faye travel protection plan here and International Faye travel protection plan here, underwritten by Great American Insurance Company. If you purchased your plan before April 30, 2026 please reference the policy in your email or the Faye app.
Covered reasons for trip cancellation
- Sickness, injury or death of insured, a family member, a travel companion, or a business partner
- Inclement weather
Residence or destination becomes uninhabitable - Complications of pregnancy
- Financial default of an entity that directly provides travel arrangements
- Traffic accident
- Quarantined or hijacked
- Subpoenaed or ordered to appear in court
- Called into active military duty
- Previously granted military leave revoked
- Terrorist incident
- Documented theft of passport
- Felonious assault
- Mandatory evacuation due to a natural disaster
- Involuntary job termination
- This is a summary of select covered reasons.
This is a consolidated list. To review the full covered reasons for trip cancellation, please refer to the appropriate plan document. You can also reach out to a Faye representative directly by email at or via the chat function in the app. support@withfaye.com
