What’s covered
Travel coverage & care built to protect your well-being
Our robust travel protection can cover your trip, your health and your stuff. You can also supplement your policy with add-ons for even more protection.
Some benefits are not available for purchase in all states.
Our coverage & care unpacked
Your health Your health
If you become ill with COVID-19, our plan can cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs.
If you experience sudden illness or injury in-trip, including COVID-19, we can cover prescription drugs, hospitalization and physician costs.
Coverage of transportation in the case of illness or injury that is acute, severe or life threatening when adequate medical treatment is not available in the immediate area.
Access a network of 20k+ telemedicine doctors when you head abroad thanks to our partnership with Air Doctor.
Your trip Your trip
If you need to cancel your trip for covered reasons, including if you get sick, contract COVID-19 or a travel provider goes bankrupt. We can cover flights, hotel bookings, tickets and activities.
When you’re stranded in transit due to reasons outside of your control such as flight delay or theft of passport.
When you must unexpectedly cut your trip short or extend it for covered reasons, including if you contract COVID-19.
Trip cancellations or trip interruptions related to pre-existing conditions can be covered, if you purchase your plan within 14 days of your initial trip deposit (e.g., flights, hotel, etc.) and are medically fit to travel when you buy your plan.
When you’re inconvenienced during your trip due to an eligible flight delay, flight cancellation, flight diversion, or rental home lockout.
Coverage of up to $200 if you miss a trip departure because you were delayed for 3 consecutive hours due to covered reasons including flight delay, inclement weather, cruise delay and more.
When, due to a covered event, you’re transported from a place of danger to a place of safety. A covered event includes a natural disaster, political or security evacuation.
Your stuff & support Your stuff & 24/7 support
Reimbursement for lost, stolen or damaged luggage, including clothing, personal items and professional equipment.
Our team of customer experience specialists are available to you 24/7 with travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy.
Our smart app technology tracks your itinerary and provides updates in real-time including flight delays, gate changes and what baggage carousel to head to when you land.
Enjoy complimentary lounge access through the Faye app if your flight is delayed by 3 hours or more.
Trip add-ons Add-ons for your trip
We offer a robust, custom plan so you’re not over or underinsured, or paying for things you simply don’t need. It includes your trip, your health and your stuff. You can also supplement your plan with add-ons for even more protection.
Coverage in the event of accidental damage to your rental car like collision, vandalism, natural disaster or theft related to your rental car. Learn more.
The ability to nix your trip for reasons other than those covered in your plan’s trip cancellation coverage, including fear of contracting COVID-19, as long as you purchase this coverage within 14 days of your initial trip deposit and cancel at least 48 hours in advance of your scheduled departure date. Learn more.
Important: Reimbursement for the travel arrangements you want covered is contingent on entering the full non-refundable trip cost.
Coverage of veterinary expenses if you take your furry friend along (including pet sickness or injury) or kenneling costs if you arrive back home later than expected. Learn more.
Coverage if you unintentionally damage the vacation rental property you’re staying in or its contents, while in-trip. Learn more.
Medical and transportation coverage if you become injured while participating in an adventure or extreme sport, like skydiving, bungee jumping, or cliff diving. Learn more.
Friendly FYI: The aforementioned list is provided for informational purposes only and is an example of what's available to a US resident, traveling internationally who purchases a policy at least three days before their scheduled departure date. Coverage details, including terms, conditions, and exclusions, may vary by policy and state, and some or all coverages may not be available in your state.
For additional details, check out a summary of Faye Travel Protection International Plan here, International Faye Travel Protection Plan for New York residents here, for Washington residents here, and for Missouri residents here, all are underwritten by United States Fire Insurance Company, and a summary of our International Faye Travel Plan underwritten by Great American Insurance Company here.
Covered reasons for trip cancellation
- Sickness, injury or death of insured, a family member, a travel companion, or a business partner
- Residence or destination becomes uninhabitable
- Complications of pregnancy
- Financial default of an entity that directly provides travel arrangements
- Traffic accident
- Quarantined or hijacked
- Subpoenaed or ordered to appear in court
- Called into active military duty
- Previously granted military leave revoked
- Terrorist incident
- Documented theft of passport
- Felonious assault
- Mandatory evacuation due to a natural disaster
- Job termination
This is a consolidated list. To review the full covered reasons for trip cancellation, please refer to the appropriate plan document. You can also reach out to a Faye representative directly by email at or via the chat function in the app. support@withfaye.com
