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Product Manager

ILProduct Management

Description

Faye is searching for a skilled Product Manager to become a valuable member of our dynamic team operating in the ecosystem of travel tech and fintech. As a Product Manager, you will help lead our daily product development efforts, serving travelers and travel advisors globally across sectors like insurance, finance, information, and assistance. Collaboration with our R&D, design, comms and claims teams will be integral as you strive to elevate our product’s user experience. This position is full-time, based in our Tel Aviv offices.

Responsibilities


  • Manage & lead ongoing sprints
  • Analyze app data and behavior
  • Work closely with design to best build customer and partner flows
  • Write specifications and requirements 
  • Engage with internal and external customers and stakeholders
  • Collaborate closely with our cross-functional teams—including R&D, Growth, CX & Claims—to drive product growth and usability
  • Conduct user research and deep dive into our customers' needs and behavior to find pain points and opportunities for improvement
  • Define goals and metrics for different aspects of the product and company



Qualifications


  • 2-4 years of experience as a product manager or product owner
  • Proven experience with developing web products, mobile applications, and internal back-office products
  • Experience working with product data analytics (i.e MixPanel \ Full Story)
  • Experience with consumer products for the American market
  • Experience with Fintech or insuretech industries - advantage 
  • Prior experience with product marketing and growth - advantage
  • Prior experience with Jira & Figma \ Sketch - advantage
  • Prior experience working in start-ups - advantage



Application

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Faye is the brand name for customizable travel protection plans offered by Zenner, Inc. and its subsidiaries including Zenner Insurance Services LLC, California license #6006067. Plans consist of travel insurance underwritten by United States Fire Insurance Company and non-insurance assistance services provided by Zenner, Inc., and Global Excel Management Inc. The information on this website is provided for informational purposes only and does not include all terms, conditions, and exclusions of the travel insurance coverage. Some or all coverages may not be available in your state. Click here to review the full disclaimer.