Faye wallet card with $100 on it repeated

Everything you need to know about Faye Wallet

Team Faye
Apr 07, 2022
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Faye travel insurance doesn't just cover your entire trip - our team and product go the distance to support you at every step of your journey. That's why in-app, you'll discover Faye Wallet, our super simple, digital payments card aimed at making sure you're taken care of - especially when the-you-know-what hits the fan.

Here's how you can pay with, and get paid, via Faye Wallet.

What is Faye Wallet?

Faye Wallet is an easy-to-use digital card within the Faye app that can be connected to your Google Pay and Apple Pay account(s) on your phone.

$200 loaded on the Faye wallet on an iPhone screen with a purple background

How does it work?

During your trip, if a well-planned moment goes awry and you qualify for an instant reimbursement (for example, on lost or delayed baggage), we'll immediately send funds to your Faye Wallet that you can use then and there to purchase what you need most rather than paying out of pocket - like a new outfit and toothbrush. Via Faye Wallet, you can be paid instantly for approved claims as well.

Side note: you can also redeem such reimbursements by bank transfer or via snail mail (check) which takes up to 3-5 business days. But who likes waiting?

Faye Wallet functions just as your phone wallet does; use it as such, or decide to transfer the funds directly to your bank account. If you pay with Faye Wallet or transfer a partial amount of funds from Faye Wallet to your bank account, the balance of your digital card will be reduced.

Faye goes where you go

Even the slightest travel hiccups can feel disastrous. Faye Wallet eases any bump in the road you might experience in-trip, enabling us to send you funds straight away and ultimately turn travel troubles into dinner party-worthy tales.

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Faye is the brand name for customizable travel protection plans offered by Zenner, Inc. and its subsidiaries including Zenner Insurance Services LLC, California license #6006067. Plans consist of travel insurance underwritten by United States Fire Insurance Company and non-insurance assistance services provided by Zenner, Inc., and Global Excel Management Inc. The information on this website is provided for informational purposes only and does not include all terms, conditions, and exclusions of the travel insurance coverage. Some or all coverages may not be available in your state. Click here to review the full disclaimer.